The crypto exchange has tried ending fears concerning the erasure of an X account, which some thought was managed by its chief executive officer. MEXC, a crypto exchange, has been compelled to dispel rumours regarding a lately erased X (formerly Twitter) account under the name ‘MEXC_CEO.’
Some were concerned that it might indicate problems at the company. On December 24, the crypto exchange wrote a post about the latest ‘misperception’ concerning the unexpected deletion of the MEXC_CEO account from X.
MEXC Suffers Withdrawal Challenges
According to some users, the account belonged to John Chen Ju, its chief executive officer. The account’s erasure added to the already increased concerns that the crypto exchange might be endangered.
This is after numerous traders reported the freezing of their accounts as early as December 16. Additionally, some claimed they experienced challenges withdrawing crypto from the exchange.
Nevertheless, MEXC claimed the account was previously utilized officially to promote the exchange. However, the firm’s previous chief executive officer exited in July last year, and since that time, the person linked to the account lacks ‘real links to MEXC Official.’
MEXC acknowledged it did not make an explicit announcement when that occurred, resulting in prevalent confusion and mix-up following the account’s sudden erasure. The exchange claimed it was sincerely sorry for any confusion linked to the incident.
It also claimed that it would seek to reveal announcements of all major personnel changes that entail official media accounts in the future.
MEXC Seeks to Remove X Account Linked to CEO
In the meantime, the exchange claims it has been fighting numerous ‘distortions and unfounded assertions’ meant to ‘tarnish the platform.’
In the past few days, numerous users have reported delays and problems with withdrawals on X, most involving Kaspa (KAS) tokens. Nevertheless, MEX has asserted that the exchange is ‘running seamlessly and all systems remain normal.’
In an X post on December 24, the exchange urged people not to be misguided by hearsay or persons with unknown motives. Further, it fervently opposed any form of defamation and circulation of untrue information.
Lastly, the exchange said it reserves the right to initiate legal action to address such baseless allegations.
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